We are South Africa's most premium online art print store.
Jasper & Jute’s vision is to bring the beauty and elegance of high-end art to a wider audience. Our team works tirelessly, alongside our Founder, Katy to discover and nurture the most talented artists from around the world, and offer their work to you in an accessible format – online.
With a growing collection of South African original art, prints, photography and an expansive collection of global art prints, Jasper & Jute is thrilled to assist you in bringing bare walls to life.
Meet our Founder, Katy
Katy started Jasper & Jute in 2016 after searching for unique, stylish pieces to fill her own home. When she quickly realised that there was no single gallery or store that offered what she was looking for, she embarked on a journey of sourcing, curating and producing her own art prints.
This quickly turned into a hobby of helping others do the same, and so Jasper & Jute was born.
Frequently Asked Questions
For assistance with common questions or order-related queries, please read our FAQ’s. Should your question not be covered - submit an inquiry using via our contact page.
Our customer support is available Monday to Friday: 8:00 - 17:00.
When will I receive my order?
All print orders are dispatched within 3-5 working days. All canvas and frame orders are dispatched within 5-7 working days.
All orders will only be shipped on weekdays. Please expect a delay of up to a week during surges of high order volumes or if items are being manufactured by custom requests. Should there be any unforeseen delays, Jasper & Jute will communicate this to you in an appropriate time frame.
What paper do we use for our prints?
J&J prints on a premium PM230 Tecco Matt paper. This matt-coated paper is able to absorb extremely large amounts of ink giving vibrant, vivid colour and a very high quality appearance. It is reliable and long-lasting, even under extreme conditions and resilient against warping and buckling.
How will I receive my canvas?
We print our canvas on a premium canvas fabric and stretch it onto a 25mm wooden frame. Please note that all canvases are mounted unless otherwise specified.
Which frames do we use?
Our frames are produced from the very best quality imported wood mouldings. Each frame is custom cut, and includes the glass, specialised backing and the hardware required to hang your art.
THIN FRAME MOULDING
With a clean, chic profile, our frames are thin face-on (20mm) and deep on the sides (30mm). This slim look places more emphasis on your art.
What are the dimensions of our frames?
PORTRAIT / LANDSCAPE
Without mount
A5: 166 x 228 / 228 x 166 mm
A4: 228 x 315 / 315 x 228 mm
A3: 315 x 438 / 438 x 315 mm
A2: 438 x 712 / 712 x 438 mm
A1: 859 x 612 / 612 x 859 mm
A0: 885 x 1233 / 1233 x 885 mm
With mount
A5: 266 x 328 / 328 x 266 mm
A4: 328 x 415 / 415 x 328 mm
A3: 415 x 538 / 538 x 415 mm
A2: 538 x 712 / 712 x 538 mm
A1: 738 x 985 / 985 x 738 mm
A0: 985 x 1333 / 1333 x 985 mm
SQUARE
Without mount
A5: 198 x 198 mm
A4: 268 x 268 mm
A3: 378 x 378 mm
A2: 518 x 518 mm
A1: 760 x 760 mm
A0: 1040 x 1040 mm
With mount
A5: 298 x 298 mm
A4: 368 x 368 mm
A3: 478 x 478 mm
A2: 618 x 618 mm
A1: 860 x 860 mm
A0: 1140 x 1140 mm
What is a window mount?
On all framing, you’ll have the option to add a window mount. A window mount simply refers to the ‘border’ between the glass and the artwork.
It’s a high quality piece of bevelled canvas that sits on top of and borders the print, adding additional depth to the finished, framed piece.
We can also float artworks on request.
Do we offer art consultations?
Yes, please book an appointment through our art consultancy service here.
Can I return my order?
All pieces are custom and made to order. Therefore we offer no exchanges or returns and all items are non-refundable.
Orders that are placed incorrectly or mistakenly and are manufactured are not refundable or exchangeable. Jasper & Jute is not liable for items delivered that were not intended to be ordered.
Do you offer gift cards?
Yes! We offer digital gift cards that can be purchased online here and sent directly to the recipient’s email.