We are South Africa's most premium online art print store.
Jasper & Jute’s vision is to bring the beauty and elegance of high-end art to a wider audience. Our team works tirelessly, alongside our Founder, Katy to discover and nurture the most talented artists from around the world, and offer their work to you in an accessible format – online.
With a growing collection of South African original art, prints, photography and an expansive collection of global art prints, Jasper & Jute is thrilled to assist you in bringing bare walls to life.
Meet our Founder, Katy
Katy started Jasper & Jute in 2016 after searching for unique, stylish pieces to fill her own home. When she quickly realised that there was no single gallery or store that offered what she was looking for, she embarked on a journey of sourcing, curating and producing her own art prints.
This quickly turned into a hobby of helping others do the same, and so Jasper & Jute was born.
Frequently Asked Questions
For assistance with common questions or order-related queries, please read our FAQ’s. Should your question not be covered - submit an inquiry using via our contact page.
Our customer support is available Monday to Friday: 8:00 - 17:00.
When will I receive my order?
All orders are processed within 2 working weeks, unless otherwise stated.
All orders will only be shipped on weekdays. Please expect a delay of up to a week during surges of high order volumes or if items are being manufactured by custom requests. Should there be any unforeseen delays, Jasper & Jute will communicate this to you in an appropriate time frame.
What paper do we use for our prints?
J&J prints on a premium PM230 Tecco Matt paper. This matt-coated paper is able to absorb extremely large amounts of ink giving vibrant, vivid colour and a very high quality appearance. It is reliable and long-lasting, even under extreme conditions and resilient against warping and buckling.
Which frames do we use?
Our frames are produced from the very best quality imported wood mouldings. Each frame is custom cut, and includes the glass, specialised backing and the hardware required to hang your art.
THIN FRAME MOULDING
With a clean, chic profile, our frames are thin face-on (20mm) and deep on the sides (30mm). This slim look places more emphasis on your art.
What are the dimensions of our frames?
PORTRAIT & LANDSCAPE
Without mount / With mount
A5: 180 x 230 / 280 x 330 mm
A4: 240 x 327 / 340 x 427mm
A3: 307 x 450/ 427 x 550mm
A2: 450 x 624 / 550 x 724mm
A1: 624 x 871 / 724 x 971mm
A0: 891 x 1237 / 991 x 1327 mm
SQUARE
Without mount / With mount
180x180mm: 210 x 210mm / 310 x 310mm
250 x 250mm: 280 x 280mm / 380 x 380mm
360 x 360mm: 390 x 390mm / 490 x 490mm
500 x 500mm: 530 x 530mm / 630 x 630mm
720 x 720mm: 1050 x 1050mm / 850 x 850mm
1000 x 1000mm: 1040 x 1040mm / 1140 x 1140mm
What is a window mount?
On all framing, you’ll have the option to add a window mount. A window mount simply refers to the ‘border’ between the glass and the artwork.
It’s a high quality piece of bevelled canvas that sits on top of and borders the print, adding additional depth to the finished, framed piece.
We can also float artworks on request.
Do we offer art consultations?
Yes, please book an appointment through our art consultancy service here.
Can I return my order?
All pieces are custom and made to order. Therefore we offer no exchanges or returns and all items are non-refundable.
Orders that are placed incorrectly or mistakenly and are manufactured are not refundable or exchangeable. Jasper & Jute is not liable for items delivered that were not intended to be ordered.
Do you offer gift cards?
Yes! We offer digital gift cards that can be purchased online here and sent directly to the recipient’s email.